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Shipping errors on Website 9/16" DBP
Posted by Robyn Doloughan on 13th Mar 2019
We are still having some issues with our store configuring shipping prices correctly. Specifically seems to be with the 9/16" CBKnot Double braid polyester. If you have issues with errors or excessive shipping amounts, please let us know so we can continue to work on this issue. Email Robyn at: cbknot@cbknot.com or call Amber: 509-291-3024
Thanks!
Beige EQ ODD spool 60 cents/ft
One overstock clearance spool of beige Samson EQ 1/2" double braid polyester. One spool available 444' on our clearance page. Act fast....Price is 60 cents a foot, which is less than even the full spool price per foot (approx. 80 cents a foot).
Shipping
We are undergoing shipping changes right now do to shipping costs going up. While we are going through changes we encourage you to let us know in your orders comments if you believe you have been overcharged for shipping so that we may credit your account the overage. We thank you for your understanding during [...]
Shipping Feedback
We have made more adjustments today on our shipping. Please advise if you have issues checking out. We have taken off the FEDEX option and changed to UPS. If you have questions or issues, please contact me, Robyn, at cbknot@cbknot.com Thanks!
USPS Fixed
I think we have the USPS issue fixed on the website. If you are still having issues, please let us know at 509-291-3024 or cbknot@cbknot.com Thanks for your patience!
CBKnot Holiday Hours
Hey, Happy Holidays to all! Our office (thanks to Liam) will be open to answer phones Monday, Christmas Eve until Noon PST. I will be checking emails throughout the remainder of the holiday. Wednesday, again thanks to Liam, we will be answering phones and checking emails, although both days we will be working limited staff, [...]
Phone lines back up
Phone lines are back up. They may be intermitent throughout the night. Thanks for your patience, Robyn
Phone lines down at CBKnot
Our phone lines are down at Columbia Basin Knot Company, LLC due to winter weather. Until they are backed up, you will not be able to leave a message. It is 2:38PM PST now. When the lines go back up, we will notify you on the blog. In the meantime for assistance, please email us [...]
New Clearance Ropes
Check out our Clearance page!! We have updated it with 550 Cord, 650 cord, Samson Trophy Braid and more! While supplies last!
Samson Discontinued 5mm Reflective Soft Accessory Cord
We carry a rope for certain customers we do not have on our website. Samson is discontinuing in a few days. We will order more if any of you are interested. It's a 5mm Accessory Cord Samson with reflective tracer. This can be used for soft thin halters, camping, tie down, anything you want to [...]